Two New India Visa Application Centres open in Singapore

VFS Global appointed as one of two service delivery partners to manage extended facility for Indian visa and consular services

The High Commission of India, Singapore on Thursday extended their services for collection of visa applications and passport delivery process in the city through its two new India Visa Application Centres (VACs) at key locations, appointing VFS Global, the global outsourcing and technology services specialist for diplomatic missions and governments worldwide, as one of the two service partners, to manage the two facilities.

The two new VACs have commenced operations from 02 April 2012, at the following locations:

CBD Anson Road
# 15-02, 79 Anson Road, Singapore – 079906
Nearest MRT: Tanjong Pagar (Ew15) Exit D
Nearest bus stop: Apex Towers (B03222)

Little India, Rangoon Road
60, Rangoon Road, Singapore – 218350
Nearest MRT: Farrer Park (NE 8) Exit B
Nearest bus stop: Rangoon Road (B50251) and
Serangoon Road, Farrer Park Station (B07211)

The CBD Anson Road office will remain open from 08:30 – 18:30 hours Monday to Friday, whereas the centre at Rangoon Road will remain open 24×7 keeping in mind the convenience of the applicants.

The key features of the new centres are:
• Multiple VAC solution: clients have choice of location to submit their applications
• 24×7 service option available at Little India: A first-of-its-kind service making visa application process extremely convenient and useful for the Travel Agent Community and also to time conscious travellers
• VIP service pick-up and drop facility on demand) for clients who do not have the time to physically come to the VAC
• One-shop stop for all visa, passport and consular requirements at the multiple VACs
• Exclusive value-added benefits at the VACs for all travellers desirous of travel to India
• Internet Kiosks for completion of online visa application forms (IVFRT) at the multiple VACs
• Dedicated website for information, query resolution via e-mail and status tracking
• Dedicated call center services for information, queries, appointment scheduling and tracking of application status
• Dedicated and trained staff to assist applicants and travel agents
• Multi-lingual services in English, Hindi and Tamil
• Optional courier service for return of documents via safe and secure courier service
• Dedicated counters for the travel agent community at the centres

VFS Global will offer these services to enhance the experience of visa applicants. The service would attract a nominal service fee, payable at the India Visa Application Centre at the time of submitting the application in local currency.

Speaking on the occasion of the opening, Mr V K Singh, 1st Secretary (Consular), said “I am happy to inaugurate the India Visa & Passport Application Centre in Singapore started by VFS Global, as one of the two service providers to extend passport, consular and visa services in Singapore. It is hoped that the service providers will provide prompt and efficient services to all applicants”

Upbeat about this extended association, Mr Ajit Alexander, Chief Operating Officer – Australasia, VFS Global said “It is our privilege to partner and provide services to the High Commission of India in Singapore, and facilitate visa application process for Singaporean nationals and other applicants in the country. VFS Global is honoured to be associated with the Government of India in 19 countries, including the recent commissioning of attestation services by the Ministry of External Affairs (MEA) in India. We are committed to providing highly efficient and convenient services to all visa applicants applying for Indian visas in Singapore. Residents of Singapore can now apply at VFS Global’s convenient and comfortable Visa Applications Centres, including a 24×7 service in Little India. This extension of our association with the Government of India reflects their faith in our abilities, and we are sure this will go a long way in forging a longstanding partnership between the Indian Government and VFS Global.”

VFS Global currently offers visa and consular services to the Indian missions in Australia, Belgium, Canada, China, Colombia, France, Iran, Jordan, Malaysia, Netherlands, Saudi Arabia, Sri Lanka, Switzerland, Thailand, UAE, UK, and Yemen, including the recent commissioning by the Indian missions in USA, and attestation services by the Ministry of External Affairs (MEA) in India.

VFS Global will be responsible only for accepting and processing applications for India visas from applicants residing in Singapore. All applications will continue to be assessed by the High Commission of India, Singapore.

Source = VFS Global
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